Improving digital interaction between government, citizens and businesses through AI technology transfer
Belarus

Improving digital interaction between government, citizens and businesses through AI technology transfer

Industry:
Digital projects
Financing type:
Grant financing
Year:
2026
Status:
Current

Project overview

The project will transfer AI technology from Russia to Belarus and build infrastructure to improve interaction between citizens and the state. It will develop and introduce an AI solution into Belarus's integrated national information system for recording and processing submissions from individuals and legal entities, Obrashcheniya.bel.

Project goals and objectives

The project aims to introduce AI and supporting infrastructure to improve interaction between citizens and the state in Belarus. It will transfer AI technology from Russia by developing and introducing an AI software solution into the national integrated information system for recording and processing submissions from individuals and legal entities, Obrashcheniya.bel (the submissions system).

Development impact

> 30 %
use of AI to complete supplementary fields when applicants submit a request
100 %
use of AI to complete the topic, subtopic and type of an applicant's electronic request
> 30 %
use of AI to complete fields in the registration and control card for a written request
> 45 %
correctly specified topics in electronic requests submitted by applicants
> 50 %
applicants' use of AI to choose the organisation receiving an electronic request